Tenant consultation means listening to your views before making decisions that affect your home, neighbourhood, or housing services. It’s your chance to have a say and help shape the services you receive.
Why It Matters
- Your feedback helps us improve services.
- It ensures decisions reflect what tenants really want.
- It builds trust and transparency between tenants and the council.
When Will You Be Consulted?
Examples:
- Changes are proposed to your tenancy agreement
- We plan major repairs or improvements
- We review housing policies or services
- We develop neighbourhood plans or regeneration projects
How Can You Get Involved?
- Completing surveys (online or paper)
- Attending meetings or drop-in sessions
- Joining tenant panels or forums and more
- Giving feedback through your housing officer
What Happens With Your Feedback?
- We listen to what you say
- We report back on what we heard
- We explain decisions and how your views were considered
Your Rights
- Consulted on matters affecting their tenancy
- Informed about changes and decisions
- Involved in shaping services